Privacy Policy

Privacy Policy explains what Personal Data (defined below) we collect, how we use and share that data, and your choices concerning gour data practices. Before using the Service or submitting any Personal Data to GlotDojo, please review this Privacy Policy carefully and contact us if you have any questions.

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.

1. PERSONAL DATA WE COLLECT

By agreeing with this policy, you allow GlotDojo to collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:

Personal Data You Provide: We collect Personal Data when you register for or use the Service, contact us with inquiries, update profile or answer our surveys. The Personal Data collected during these interactions may vary based on what you choose to share, and it may contain (and is not limited to) name, email, password, age, and country. If you log in to the Service via Facebook or Gmail, we may also collect your login credentials and other information you make available to us based on your Facebook and Gmail settings.

Personal Data We Receive Automatically From Your Use of the Service: When you visit, use and interact with the Service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, bing.com, etc.), and which browsers people use to access the Service (e.g., Firefox, Chrome, Edge, Opera, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:

• Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data may include your IP address, browser type and settings, your browser’s default language, the date and time of your request, and how you interacted with the Site.
• Cookies: Please see the “Cookies” section below to learn more about how we use cookies.
• Device information: Includes name of the device, operating system, device/advertising identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
• Browsing activities: We and our third parties may aggregate information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, date and the time, frequency and duration of your activities. It may include URLs, platform type, number of clicks, landing pages, pages and content viewed and the order of those pages and errors logs.
  

Cookies: We use cookies to operate and administer our Site, gather usage data on our Site and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.

Personal Data We Collect Through Our Social Media Pages: We have pages on social media sites like Facebook, Instagram and Twitter (“Social Media Pages”) that are administered by GlotDojo or eJOY. When you interact with these Social Media Pages, we may collect Personal Data that you provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/ .

2. USE OF PERSONAL INFORMATION

By agreeing with this policy, you allow us to use your personal information for purposes  including but not limited to:

• Providing our customers with a personalized service.
• Processing orders, registrations and inquiries.
• Conducting market research surveys.
• Measuring interest in our website, products and services.
• Providing you with information about products and services we offer.
• Displaying tailored online advertisements we think may interest you
• Resolving disputes, collecting fees, and troubleshooting problems.
• Notifying you of new changes, updates, problems or general announcements.
• Analyzing the effectiveness of our Service, improving, adding features or making changes to our products and services.

3. IMPORTANT DISCLOSURES AND PRACTICES

We are not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without prior notice.

The collected data may be used for business and commercial purposes by third parties, including but not limited to our business partners, agents, consultants, companies that we hire for certain business-related purposes, and related companies. The information you provide may be part of transferred assets in the event of corporate sale, merger, acquisition or dissolution; part of our data that we provide to hired companies to perform a specific function; or part of the information we share with other parties for purposes consistent with this Privacy Policy.

5. ACCESS TO YOUR INFORMATION

Once you register for the Services, you can update your personally identifiable information at any time. However, we are unable to update or delete any of your personally identifiable information that has been shared with a third party as permitted in this Privacy Policy. If for any reason you are concerned that the personal information GlotDojo has on file is not correct, or should you wish to have your registration/contact information changed or updated, please contact us at support@glotdojo.com. We will be happy to review, update or remove information as appropriate. Your information may still remain in our files, however, to resolve disputes, enforce our Terms of Service, or due to technical and legal requirements and constraints related to the security, integrity and operation of the Site and the Services.

6. HOW GLOTDOJO PROTECTS YOUR INFORMATION

We have security procedures for the storage and disclosure of personal information in order to prevent unauthorized access, hacking, loss of data and other digital risks. Keep in mind, however, that no method of transmission over the Internet, or method of electronic storage, is ever fully secure or error-free. While we strive to use high standard protective means to protect your personal information, we cannot guarantee you absolute security. You are solely responsible for what information you provide us, and by agreeing to this policy, you agree with our security procedures at the time of provision and accept the associated risks.

7. INTERNATIONAL USERS

By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to the facilities and servers of GlotDojo in Vietnam.

7. DATA DELETION

You can delete your account and terminate your use of the Services at any time by locating the ‘delete profile’ option in the settings section of your Profile. Once you have deleted your Account, you will no longer have access to your Profile and we will delete all data associated with your account. We accept no liability for the deletion of information or content from your Profile. You acknowledge and accept that certain User Content may remain after the deletion of your Profile and that the User Content Licence shall not be revoked or terminated. You can not recover the account you have deleted. If you have a Premium Subscription when you delete your Account, you will not receive a refund for any time remaining on your subscription. Each email address can only be connected to one GlotDojo at a time, and deleting an account won't free the email up for use on another account. Please note that, for security reasons, subscribers of our paid services will first be instructed to cancel their subscriptions before they can delete their GlotDojo account.

8. HOW TO CONTACT US

Please also feel free to contact us at support@glotdojo.com if you have any questions about GlotDojo's Privacy Policy or the information practices of GlotDojo.

9. MODIFICATION OF THE PRIVACY POLICY

The Services and our business may change from time to time. As a result, at times it may be necessary for GlotDojo to make changes to this Privacy Policy. GlotDojo reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the EFFECTIVE DATE referenced below. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

EFFECTIVE DATE: 15/10/2021